I had such a great experience with this roofing company! From start to finish, everything was handled smoothly and professionally. Alec Joubert was outstanding — professional, kind, and on top of every detail. He made sure everything was taken care of and kept me informed throughout the whole process. It’s refreshing to work with someone who truly cares about their customers and takes pride in their work. Highly recommend this company and definitely ask for Alec!
Use this company to get your new roof! Everyone was so very helpful and responsive throughout the entire process, especially Justin and Scott! From start to finish, Scott saw our project through and helped us get insurance to cover our new roof. Scott was very patient with all my questions and concerns, and always found an answer for me if he didn't know it already. Jorge and his crew were amazing as well when it came time to install the new roof. Jorge kept me informed as the day progressed and even went out of his way to fix another issue in my attic that was unrelated to the roof itself, just out of the kindness of his heart! Great company with great employees who treat you like family. You won't regret using them!
Response from the owner 16:43 17 Sep 25
Thank you so much for the incredible feedback! We’re thrilled that Justin, Scott, and Jorge made the entire process smooth and stress-free for you. Scott’s attention to detail and Jorge’s extra effort in your attic show exactly how we aim to treat every homeowner—like family. We appreciate you trusting JosephMill with your home and your new roof. Enjoy the peace of mind that comes with it, and thank you for recommending us!—The JosephMill Team
They made the process very easy. Located in Jefferson Terrace. Alec/Drew handled the project and Insurance work. Installation was clean and efficient. Wouldn't hesitate to recommend.
Response from the owner 16:26 30 Jul 25
Appreciate the great review! Alec and Drew always aim to make the process smooth and stress-free. Glad everything went clean and efficient—thanks for trusting us and for the recommendation!
Awesome to work with! Very professional and did a fantastic job. Also helped us with other things we needed to take care of around our house. Highly recommend!
Response from the owner 16:23 30 Jul 25
Thanks for the 5 stars! Justin takes pride in going above and beyond—glad he knocked it out for you. We appreciate the trust and the kind words!
Gaige Duplechin was so helpful and took care of everything. Would recommend Joseph Mill roofing everytime!
Response from the owner 19:36 24 Jul 25
Thank you so much, Kelli! We’re glad to hear Gaige took great care of you—he’s a key part of our team and always goes the extra mile. We truly appreciate your recommendation and look forward to helping with any future roofing needs!—The JosephMill Team
Scot Beatty at Joseph Mills was amazing from start to finish. Not only did the tarp on my roof make it through the hurricane he walked me through the nightmare that is home owner’s insurance. Thank you Scot and Joseph Mills!
Response from the owner 14:55 03 Jul 25
We really appreciate the time it takes for you to leave us a review. We also love hearing the testimonies of homeowners who got a win! Thanks for trusting us with your home.
Cold Calling everyone in the neighborhood of Magnolia Woods about roofing work. They called my wife's cell (a memphis number) and were asking/looking for me. My wife said it is the wrong number, and they insisted that number was actually my number. Again my wife said NO it is not, and asked how they got her cell number and they again asked for me by name and cited that they know this is my number because they got it off "some list". Desperate company, I would never use. If someone has roofing issues, they will obviously reach out to a roofing company - we do not need to be SPAMMED about it.
Response from the owner 14:59 13 Jun 25
Thanks for your feedback, and I’m sorry for the negative experience you and your wife had. That’s absolutely not the way we want to show up in the community.We train our team to be respectful and professional at all times—especially when reaching out to local homeowners. Based on your note, it sounds like we missed the mark here. We’ll be reviewing this call and tightening up our outreach process immediately.For what it’s worth, we aren’t “spamming”—we’re a local company trying to make people aware of storm damage and insurance benefits they often don’t know about. That said, it should never feel pushy or invasive.If you’d be open to a quick call, I’d like to personally apologize and make it right. Either way, we appreciate your time and take your words seriously.— Chad Elrod, CSO📞 225.400.1009 | 📧 Chad@josephmill.com
A truly great experience with the company. Alec Joubert was our contact person/salesman. He kept us informed every step of the way. We highly recommend JosephMill. You will not be disappointed ⭐️⭐️⭐️⭐️⭐️
Response from the owner 15:03 05 Jun 25
We love hearing about great experiences. Thank you for your business and taking the time to leave us a review. The whole JM team appreciates you.
